On the morning of June 18th, 2025, a mid-level bank manager in Kampala received a call that left him trembling. His personal email, bank login, and entire WhatsApp chat history had been compromised. The attacker hadn’t cracked his password. No. They’d bypassed his two-factor authentication (2FA)– and drained UGX 76 million in under 30 minutes.
Let that sink in.
We are told that 2FA is the holy grail of account security. But what if I told you: in Uganda today, 2FA is being faked, bypassed, and abused– and most CEOs, students, and even ICT officers don’t know it?
Let’s investigate.
How 2FA should work
Two-factor authentication (2FA) is meant to protect your online accounts using something you know (your password) and something you have (like an SMS code or authenticator app). When implemented correctly, it acts like a padlock on a deadbolt– it keeps intruders out even if they guess your password.
But there’s a problem. 2FA is only as strong as the second factor. And in Uganda, that second factor is usually a leaky SMS.
The rise of “2FA phishing”– and why SMS is no longer safe
Here’s how fraudsters bypass 2FA:
Case 1: The fake URA login page
A victim receives a seemingly legitimate URA tax alert on WhatsApp. The link leads to a replica URA login page. They enter their username, password… and even the 2FA code sent to their phone.
The attacker is watching in real time.
The moment the victim types the SMS code, the attacker uses it to log in– beating the 30-second expiry window. Boom. Access granted.
That’s called real-time phishing. And it’s happening every day.
Case 2: SIM swap fraud
Using forged documents and a friendly telecom agent, fraudsters perform a SIM swap– transferring your number to their new SIM card. When they attempt to log into your email or mobile money, they receive the 2FA code– not you.
By the time you notice your phone signal is gone, they’ve reset your email, bank, and crypto accounts.
So, is 2FA useless?
No. But not all 2FA is created equal.
Here’s a brutal breakdown:
| 2FA Method | Risk Level | Verdict |
| SMS codes | High | Easy to intercept |
| Email confirmation | ⚠️ Medium | Can be hacked |
| Authenticator apps | ✅ Low | Better protection |
| Hardware tokens | ✅✅ Very Low | Military-grade |
| Biometrics (face/fingerprint) | ✅ Low | Depends on implementation |
How to spot Two-Factor Authentication
Ugandans love “codes.” But codes don’t mean security. Many fake apps– especially loan apps and dating platforms– simulate 2FA just to harvest your OTPs.
If an app sends a code without you initiating anything– beware.
If a site asks for your code before verifying your username– it’s fake.
If someone calls you asking to read a code– it’s social engineering.
Red flag: Any app that lets you reset your password without re-authenticating 2FA is a joke.
What should you do now?
- Ditch SMS-based 2FA– immediately.
Install apps like Google Authenticator, Authy, or Microsoft Authenticator. These generate time-based codes on your device and can’t be intercepted via SIM swap.
- Use password managers.
Weak and repeated passwords make 2FA redundant. Use tools like Bitwarden or 1Password. If you still use P@ssw0rd123, you deserve to be hacked.
- Enable biometric locks.
Even if your phone is stolen, a fingerprint or facial recognition adds another wall.
- Don’t reuse phone numbers.
If you must use SMS 2FA, get a dedicated SIM for only that purpose– and don’t use it for WhatsApp, mobile money, or public profiles.
- Check if your credentials are exposed.
Go to haveibeenpwned.com. If you’re there, change everything.
Final verdict: Two-Factor or Two-Fake?
If your 2FA is poorly set up, it’s not protection– it’s a false sense of security. And in fraud prevention, false confidence is your greatest enemy.
Don’t settle for cosmetic security. Don’t rely on wishful thinking. Verify the verification. Question everything.
Because in the age of cyber deception, it’s not enough to log in. You must lock in.
